CW_Large_Owl_2012 ConnectWise is a leading software platform for technology companies used to manage all of the functions of the business in one piece of software. ConnectWise links Customer Relationship Management (CRM), Help Desk & Customer Service, Project Management, Finance & Billing and Workflow Automation to allow seamless automation of process and procedures.

Equilibrium has been helping IT service providers implement ConnectWise by providing:

  • Virtual Administrator Services by our ConnectWise Certified Professional Administrator
  • Reviews of current operational processes to determine potential automation
  • Recommendations on industry best practices
  • Documentation on processes and procedures that we develop for your team
  • Training and use to maximize productivity by the members of your team
  • Coaching to help with best practices and workflow
  • Complete rework of service boards, agreements, time and expense, etc.

Give us the opportunity to help your team optimize and automate workflow so they can spend more time building relationships and the bottom line.

Download a brochure on our Virtual Assistant Program or an Automation Engagement with Equilibrium

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Testimonials

Pete is a no nonsense guy that puts his experience to work. He has been a huge asset to a number of HTG members in sales and marketing areas. He gets stuff done.

His approach is disciplined and that is what makes it work. No fancy tactics, just good old basic blocking and tackling which is what assures success. He has been a great partner to HTG and our members!

- Arlin Sorenson, CEO and Founder of Heartland Companies

Equilibrium’s knowledge of and experience in the IT channel produce phenomenal results for their clients’ organizations. If you’re looking for a resource to help you grow your business through your vendor and distributor partnerships, then you should definitely talk with Equilibrium.

Pete is also a vibrant communicator and presenter, who has a great way of presenting ideas in a persuasive, entertaining and informative manner, which I learned through our experience conducting Live Webinar Training together for MSP University.
Pete’s a good friend and colleague, and always has something interesting to say.

- Katherine Hunt Director, Member Communities at CompTIA

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