CW_Large_Owl_2012 ConnectWise is a leading software platform for technology companies used to manage all of the functions of the business in one piece of software. ConnectWise links Customer Relationship Management (CRM), Help Desk & Customer Service, Project Management, Finance & Billing and Workflow Automation to allow seamless automation of process and procedures.

Equilibrium has been helping IT service providers implement ConnectWise by providing:

  • Virtual Administrator Services by our ConnectWise Certified Professional Administrator
  • Reviews of current operational processes to determine potential automation
  • Recommendations on industry best practices
  • Documentation on processes and procedures that we develop for your team
  • Training and use to maximize productivity by the members of your team
  • Coaching to help with best practices and workflow
  • Complete rework of service boards, agreements, time and expense, etc.

Give us the opportunity to help your team optimize and automate workflow so they can spend more time building relationships and the bottom line.

Download a brochure on our Virtual Assistant Program or an Automation Engagement with Equilibrium

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Testimonials

Equilibrium Consulting has served as a resource to HTG Peer Groups for several years, adding value to our members in the areas of sales engagement, marketing and hiring. Their message and expertise has helped our members in areas where they frequently struggle. We also appreciate the willingness to volunteer and adapt their message to our needs.

- Scott Scrogin, President HTG Peer Groups

Equilibrium’s knowledge of and experience in the IT channel produce phenomenal results for their clients’ organizations. If you’re looking for a resource to help you grow your business through your vendor and distributor partnerships, then you should definitely talk with Equilibrium.

Pete is also a vibrant communicator and presenter, who has a great way of presenting ideas in a persuasive, entertaining and informative manner, which I learned through our experience conducting Live Webinar Training together for MSP University.
Pete’s a good friend and colleague, and always has something interesting to say.

- Katherine Hunt Director, Member Communities at CompTIA

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